Privacy Policy

Last updated:

Introduction

Artzencandles is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our clothing sewing and repair services or visit our website.

Information We Collect

When you use our services at Artzencandles, we may collect personal information including your name, email address, phone number, and mailing address. We also collect information about the garments you bring in for alteration or repair, including descriptions and photographs when necessary for service provision.

When you visit our website, we automatically collect certain information such as your IP address, browser type, device information, and pages you visit. This information helps us improve our website and services.

How We Use Your Information

We use the personal information we collect to provide our clothing alteration and repair services, communicate with you about your orders, process payments, and respond to your inquiries. We may also use your information to send you updates about our services, though you can opt out at any time.

We use website analytics to understand how visitors interact with our site, which helps us improve user experience and service offerings.

Information Sharing

Artzencandles does not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our business, such as payment processors, but only to the extent necessary to provide our services.

We may disclose your information if required by law or to protect our rights, property, or safety, or that of our customers.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you or object to certain processing activities. To exercise these rights, please contact us using the information provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact Artzencandles at:

66 W Broadway Suite 600
New York, NY 10007, United States
Phone: +1 (212) 587-1001
Email: supportcenter@artzencandles.world

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.